Lenovo
Lenovo 5PS0M28891 Services Lenovo Accidental Damage Protection (add-on) - 1 Year - Service - On-site - Maintenance - Parts & La
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Part Number: 5PS0M28891
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Product Specifications



Lenovo Accidental Damage Protection (Add-On) - 1 Year - Service - On-site - Maintenance - Parts & Labor 5PS0M28891

1 YEAR(S) - WARRANTY FEATURES ADD ON - ACCIDENTAL DAMAGE PROTECTION

Manufacturer Part Number: 5PS0M28891



CPN:1 YEAR(S) - WARRANTY FEATURES ADD ON - ACCIDENTAL DAMAGE PROTECTION

MANUFACTURER NAME: Lenovo

MANUFACTURER PART NUMBER: 5PS0M28891

UPC EAN CODE:

LANGUAGE: EN

MARKET:US

General Information:

1 Year Lenovo™ Accidental Damage Protection (Add-On)

This is an add on service, and not the actual warranty.

This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.

Pennies-A-Day Protection From Non-warranty Damage.

Protecting Devices from the Unexpected.

Today's highly mobile workforce knows that accidents happen. Drops, bumps, and spills can damage even the most durable and well-engineered tablets, PCs, and Smart Displays. Lenovo's Accidental Damage Protection service covers accidents beyond the system warranty and protects your devices from non-warranty operational or structural failures incurred under normal operating conditions. This service helps IT departments avoid purchasing and managing extra inventory to replace damaged units

Does My Organization Need Accidental Damage Protection?

Standard warranty terms and conditions don't cover accidental damage and experience shows that a significant portion of users' devices will be damaged and not covered under warranty in the first three years. Compared to repair or replacement costs, Accidental Damage Protection saves up to 80% (depending on device type and repairs needed). Lenovo's Accidental Damage Protection service protects systems from the unintentional but unavoidable "oops" incidents bound to occur in highly mobile and active Modern IT workplaces.

The Cost Of Repair And Replacement

Based on historical Lenovo claims, Accidental Damage Protection can save, on average, 28% versus the typical cost of PC repairs and 75% for tablet repairs. While costs vary by device and the work needed, replacing and repairing commonly damaged components can be expensive:

  • $700 System Boards
  • $600 Monitors & Display Hardware
  • $300 Disk Drives
  • $250 Damaged Tablet (minor repairs)
  • $800 Damaged Tablet (multiple part replacements)

What Does LenovoAccidental Damage Protection Cover?

When it occurs under normal operating conditions, Accidental Damage Protections covers:

  • Accidental drops, spills, bumps, and structural failures
  • Electrical surges
  • Damage to the integrated LCD screen

What Happens Once Your Claim Is Made?

  • Lenovo uses comprehensive diagnostic tools to identify hidden damage that may be otherwise overlooked.
  • Skilled, qualified technicians conduct repairs using only Lenovo certified parts.
  • Restored PCs are returned to users or, if repairs are not possible, Lenovo replaces at no additional charge.

Options: Accidental Damage Protection

Premier Support

Lenovo™ Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency.

Tech support with the Premier difference

  • Advanced-level techs.
  • End to End case management.
  • Faster, first-time resolution.

More from the Manufacturer

ManufacturerLenovo Group Limited
Manufacturer Part Number5PS0M28891
Manufacturer Website Addresshttp://www.lenovo.com/us/en/
Brand NameLenovo
Service NameAccidental Damage Protection (Add-On)
Product TypeService
Service Information:
Service Main TypeMaintenance
Provided SupportParts Replacement
Repair
Accidental Damage Protection
Service LocationOn-site
Service Duration1 Year
Service CharacteristicParts & Labor

Date Inserted: Friday September 27, 2024

This product was last updated on Sunday November 3, 2024

All products are brand new and factory sealed unless otherwise stated.
 *** Disclaimer- Information is supplied by the Manufacturer. The image, including color, may differ from actual product appearance. CompSource, Inc. is not responsible for data. ***

Questions and Answers

Questions and Answers

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Shipping / Returns

Shipping

Ground = $12.95
(EST. Arrival Date between Wed.Nov.6 - Mon.Nov.11)

Two Day Air = $25.00
(EST. Arrival Date on Wed.Nov.6)

Standard One Day = $35.00
(EST. Arrival Date on Tue.Nov.5 after 3PM)

Priority = $45.00
(EST. arrival Date on Tue.Nov.5 in the AM)

U.S Mail Priority (AA,AE,AP only) = $30.00

FedEx International Economy (Canada only) = $85.00

Shipping dates are best estimates based on product location and may vary with holidays.

If product requires trucking, additional fees may apply.

* Some destinations are subject to Applicable State/Duty Taxes

Returns

CompSource realizes that every product may have different return guidelines. Please see the policy below regarding this item.

Please Note: Due to Lenovo's Policy this product is not available for return or exchange and must be handled with Lenovo Direct.

For support on this product, please contact Lenovo. 1-855-253-6686 WWW.LENOVO.COM


Lenovo Company's Information

Lenovo  
Click Lenovo for all products

Toll Free #: 1-855-253-6686

Site:  WWW.LENOVO.COM

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    • Smart Devices - Lead in PCs and be respected for our product innovation and quality.
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    A very professional organization. Their stock items ship very quicly and arrive as expected. Backorder items have a estimated ship date which understandably can change as the suppliers make things available. When items ship typically the customer will get an invoice and in most cases a seperate email with detailed shipping info like tracking. Although the tracking information updates have greatly improved they are not 100% so at times a item may ship but tracking will not be readily available. The OrderTracking link on the website might show the missing tracking info but the email updates seem to be more reliable. Overall this is a great company, easy to work with, trustworthy and reliable. Customer service I will give my absolute best rating as they are there to help, they do help and they DO NOT under any circumstances give the customer the "run-around". They will gt back to you in a timely manner, usually in hours of your request. They have information that is useful, they answer your question. Quite possibly the best customer service out there. Let me correct that: THE BEST CUSTOMER SERVICE, EVER!!! reseller ratings
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